Ways to Order
There are 3 ways to order with Ink Factory:
- Through our online shop
- Via Phone in our UK Call Centre: 0333 344 6843 (Calls to 0333 Numbers cost no more than a national rate call to a local 01 or 02 numbers. Calls must count towards any inclusive minutes and phone package minute bundles in the same way as 01 and 02 calls)
- At our Trade Counter in Lincoln: Unit 10, Newporte Business Park, Bishops Road, Lincoln, LN2 4SY
Our prices are regularly checked and our competitors' pricing monitored to ensure that we are competitive. This is why you may notice price fluctuations on our web site from time to time.
Market forces also govern our pricing and we reserve the right to change prices without notice. The price shown in your shopping basket is the price that you will pay for the items when you order; the cost of your order will not change after you have placed it.
All items on our site are priced in UK Pounds Sterling (£) and you will be billed in UK Pounds Sterling (£). If UK Pounds Sterling (£) is not your currency, the amount you actually pay will vary depending upon the exchange rate at the time your transaction is processed. When you have placed your order with us, you will receive an order number. We will send your receipt together with your order. Please keep your order number and receipt safe for future reference.
Sales Tax (VAT)
Our prices shown on our web site include VAT where applicable. Goods sent to private individuals within the EU will attract VAT at the current UK rate. Orders sent to companies within the EU can be zero rated if a VAT registration number is supplied. We advise you to order by telephone, e-mail or fax if this applies to you.
We accept the following payments
PayPal, Visa Credit or Debit Cards, Mastercard Credit or Debits Cards, Apple Pay, Google Pay & American Express
Our award winning customer service team is based in the UK at our headquarters in Lincoln. They are contactable either by phone or by email. Our contact details can be seen here